Description
- AUTHOR : TOM CONNELLAN
- PUBLISHER : MANJUL PUBLISHER
- LANGUAGE : TAMIL
ABOUT THE BOOK
Curious about this, Tom did some research and found exactly how small the differences are. In looking at the Men's Downhill in the 2006 Winter Olympics, for example, he found that the difference between a Gold Medal and no medal was 1.08 seconds or .9%.
And no matter where he looked, he found pretty much the same thing. The difference between GOLD and no medal averaged about 1%. The difference between Gold and 10th place? About 2%.
Since chances are you're not going to compete in the Olympics, the real question is what can you learn that you can use in whatever you do. And that's where Tom comes in. He found three things at the core of that 1% difference three things you can use to create a comparable level of performance. They're all in The 1% Solution
ABOUT THE AUTHOR
A New York Times Bestselling author, Tom Connellan is keynote speaker whose clients include FedEx, Marriott, Neiman Marcus, Dell, Sony, and Home Depot. Selling Power Magazine labeled him one of seven "tough talking and truth telling" keynote speakers because he always delivers actionable ideas.
His books follow that same tough talking and truth telling pattern because his unique combination of solid research, streetsmart business sense, and straightshooting approach delivers solid value to the reader. A former Program Director at the University of Michigan Business School, Tom brings depth and breadth to his writing. He's been the Editorial Director of four management and human resource journals at Michigan's Business School.
As a company founder and former CEO, he knows firsthand what it takes to grow a business. Tom started a service company in the health care field and built it into a network of 1200 instructors serving 300 hospitals and most of the Fortune 500 firms. Tom knows what it's like to be on the firing line of business and this practical experience comes through in his books and keynotes.
Refund Policy
Returns
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 10 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at prismonline@prismcorp.in
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at prismonline@prismcorp.in and send your item to: No-72, Teachers Colony, Adyar, Chennai Tamil Nadu IN 600020.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Prism Corporation Pvt Ltd. No-72, Teachers Colony, Adyar, Chennai Tamil Nadu IN 600020
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over Rs. 10000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
