Description
‘One Night at the Call Centre’ focuses on the story of one night’s happening with 6 people working together at a call centre in Gurgaon, India. At this particular call centre, the employees are focused on giving technical support to American clients. The 6 characters, Shyam, Priyanka, Esha, Vroom, Radhika and Military Uncle are friends, who are all working on this particular night shift together. In America, it is the THANKSGIVING time and the phone lines are ringing frantically. The call centre receives one call from a very special caller, GOD. A call that alters everything.
Although, it is vastly based on this story of 6 characters, the book initiates with a train journey from Kanpur to Delhi. The narrating author meets a young girl on the train, who offers to narrate to him an account with a prerequisite that he will have to convert it into his 2nd publication. The author hesitantly agrees. And the story is of that particular night at the call centre in Gurgaon. The story is narrated through Shyam’s perspective. The narrations include emotions of lost love, disillusioned aspirations, lack of warmth from family, stress of patriarchal system and the work environs of multinationals.
The premises that this book contains include the quietness and reserved lives of the youth of modern India, inhibitions about career, marriage and family problems in a gradually transforming India.
Chetan Bhagat is an Indian author and novelist. Some of his best-sellers include Five Point Someone, One Night @ the Call Centre, 2 States and What Young India Wants. Chetan Bhagat studied at the prestigious Indian Institute of Technology, Delhi and Indian Institute of Management, Ahmedabad. 4 of his novels have been adapted into Bollywood movies, namely 3 Idiots, Kai Po Che, 2 States and Hello.
Refund Policy
Returns
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 10 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at prismonline@prismcorp.in
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at prismonline@prismcorp.in and send your item to: No-72, Teachers Colony, Adyar, Chennai Tamil Nadu IN 600020.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Prism Corporation Pvt Ltd. No-72, Teachers Colony, Adyar, Chennai Tamil Nadu IN 600020
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over Rs. 10000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
